ARK Insights Co., Ltd
Working Time
  • Mon - Fri 9 AM - 6 PM
    Sat - Sun Closed
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Managed Service

How good is it to have a contact center built and ready for your operation just like when you go to a car showroom to pick up your car and drive away? Of course, after settling the finance part.

Our managed service is a complete turn-key service builds your contact center from the innovation all the way to include daily operates the facilities and keep the availability of the system up with high standard operation procedures. Our complete facility management is led by our well-trained and professional site manager and team members. Coverage starts at the entry point to the facility from access control, locker storage, surveillance, workspace, workstation equipment, communication system, networking, all the way to the backend of the IT data center of the contact center.

The standard operation procedure (SOP) conducts both daily routines of security monitoring and health check of the system to ensure smooth disrupt-free operation for your business. Preventive maintenance also be conducted regularly to reinstate the system back to nearly the state of its first day of operation. All activities are key best practice that let us succeed in providing our managed contact center service.

Working Time
  • Mon - Fri 9 AM - 6 PM
    Sat - Sun Closed
Contact Info
Ask the Experts

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